A customer who went to the Jiffy Lube on Highway 1-38 in Conyers said their service caused her hood to fly off in rush hour traffic.
Kristian Belton said she has been fighting with Jiffy Lube since the July incident.
"They were the last people to touch my car," said Belton. "I don't deal with my car. I have no reason to. Those were the last people who touched my car and it wasn't broken before I got the oil change."
A company spokesperson, Michael Davis, told CBS Atlanta News one of their appraisers checked the car after the hood flew off and found that there was significant rust and damage to the front part of the car before they performed the oil change.
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